The website www.tsipourosagia.gr is the online store for the exhibition and distribution of products through the Internet of the company “Traditional Distillery Sagia”. The company is based in Kathenoi, Evoia, 34014, Greece, phones 6978019955 – 6945186841, hereafter “the Company”.

ACCEPTANCE – MODIFICATION OF TERMS OF USE

Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the Company’s online store.

Make sure that you agree with the following terms and conditions because your further use and browsing of the above website implies your explicit and unconditional consent and consent with them. The Company reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store, according to its needs and transactional manners. The Company undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store.

1. Information provided & Products

The Company is committed to the quality, completeness and validity of the information provided on its website www.tsipourosagia.gr, both in terms of the exact data displayed and the services provided by its online store, under the reservation of any technical or typographical errors, which can not be predicted or have occurred unintentionally or due to interruption of the website due to force majeure.

2. Limitation of Liability

The Company is not liable to customers / users for damages that may arise from the execution or not of their order (except in the cases of paragraph “Withdrawal / Return – Replacement of Products”).

It is also reserved as to the time of delivery of the goods in cases of force majeure. The online store www.tsipourosagia.gr can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.

The online store www.tsipourosagia.gr provides the content (eg information, names, photos, illustrations, etc.), products and services available through the website “exactly as they are”.

In no case the online store of the Company is not responsible for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits , data, lost profits, monetary satisfaction, etc.) by visitors of the website or third parties for reasons related to the operation or not and / or use of the website and / or inability to provide services and / or information made available by it and / or any unauthorized interference by third parties with products and / or services and / or information made available through it.

3. Intellectual property rights

This website is the official online store of the Company. All content of the website, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of the Company and are protected under the relevant provisions of Greek law, European law and international conventions. Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the actual content provider of the website is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or means for commercial or other purposes is permitted only with the prior written permission of the Company or any other legal owner of the above copyrights. The names, images, logos and insignia that represent the Company and / or its online store www.tsipourosagia.gr and / or third parties contracted with them as well as their products or services, are exclusive marks and insignia of the Company and / or www.tsipourosagia.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property. In any case, their appearance and display on the website and online store of the Company should in no way be construed as a transfer or assignment of their license or right of use.

4. User Responsibility

The users of the website www.tsipourosagia.gr accept that they will not use the online store of the Company for sending, publishing, sending by e-mail or transmitting in any other way any content that is illegal, harmful, threatening, offensive, defamatory, defamatory , defamatory, vulgar, obscene, libelous, violates the privacy of others, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not allowed to be transmitted in accordance with law or contract or management relationships (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), infringes any patent, trademark,trade secrets, copyrights or other proprietary rights, contains software viruses or any other code, files, or programs designed to interrupt, damage, destroy, or equip any computer software or hardware, intentionally or unintentionally; unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any Content used to collect or store personal data about other users. The destruction or equipment of the operation of any computer software or hardware, intentionally or unintentionally violates applicable Greek and Community law and its provisions, may harass third parties in any way and any Content used to collect or store personal data about other users.

5. Security

The Company recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential.

The security of the Company’s e-shop is achieved by the following methods:

5.A. Customer Identification

There are two identification factors: the Entry Code (e-mail or username) and the Personal Security Secret Code (password), which each time you enter them provide you with access to your personal information with complete security. You are given the opportunity to change your personal secret security code (password) and e-mail address as often as you want. The only person who has access to your information is you, through the above codes and you are solely responsible for maintaining the secrecy and concealment by third parties.

In case of loss or leakage, you must immediately notify us, otherwise the www.greekecoproject.gr not responsible for the use of the password by an unauthorized person.

We recommend that you, for security reasons, change your password at regular intervals and avoid using the same and easily detectable passwords (e.g. date of birth).

5.B. Privacy during Personal Data Transfer / Security  

To ensure the confidentiality of data transfer, we utilize the SSL 256-bit cryptographic protocol. Access to its systems is controlled by a firewall, which allows the use of specific services by customers/ users while prohibiting access to systems and databases with confidential data and company information. Any location on the website where you input personal data (password, addresses, phones, credit cards, etc.) is secured with SSL 256-bit.

Cryptography is a way of encoding the data until it reaches its destination, where it will be decrypted using the appropriate key.

5.C. Confidentiality of Transactions

Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to the Company is confidential and the Company has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:

  • Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.
  • The Company does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or decision of another public authority.
  • In the event that the Company uses third parties to support its systems, it takes care to ensure confidentiality.
  • You can request any information kept about you as well as their correction in case you can document the existence of an error.
  • For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose any information to third parties.
  • In any case, the online store of the Company in no way discloses or publishes your personal data and information that you trust us. The personal data that you make available to us by registering as a member are used exclusively for the execution of your transactions. All information is encrypted and stored in complete security.

During your visit to the pages of www.tsipourosagia.gr and in order to order products, but also to ensure the possibility of contacting you to inform you about our new products, you may be asked to provide information that concerns you (name , occupation, email address, date of birth, etc.). Any personal data that you declare anywhere on the pages and services of the website of www.tsipourosagia.gr, are intended solely to ensure the operation of the respective service and may not be used by any third party, without complying with the provisions of N 2472/97 on the protection against processing of personal data, as in force from time to time.

The online store www.tsipourosagia.gr operates in accordance with applicable Greek and EU legislation and safely keeps your personal data for as long as you are registered in one of its services.

The personal information you provide in the online store www.tsipourosagia.gr used exclusively by or affiliated with this business, in order to support, promote and execute the trading relationship. The data kept in the file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legal provisions. For any questions regarding these matters please contact us at +306978019955 / +306945186841. The Customer has, within the framework of the legislation on telecommunications privacy, the rights of information and objection provided by articles 11 to 13 of Law 2472/1997.

6. Purchase of Products

The Company makes every effort to provide high quality services but nevertheless is not responsible for any errors in prices and products and can not guarantee that there will be no interruptions of the website or “human” errors in updating / indication of the price of a product.

For the safety and efficiency of your purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact our Customer Service at +306978019955 / +306945186841 or at [email protected]

7. Right of withdrawal – Return of products

You reserve the right to request the return of purchased or products and have them replaced in all cases where by proven company responsibility wrong products or faulty products were sold (errors in order-taking, invoicing errors, delivery errors, products or packaging damaged during delivery)

In any case (including the above), the maximum time period for product returns for replacement cannot exceed ten (10) calendar days from the date of delivery. Furthermore, in all cases the products for replacement should be return at the condition in which they were delivered, without damages or missing parts and the packaging should be exactly the same (with matching barcode) and in excellent condition, accompanied by the original documents (e.g. receipt, invoice, etc).

Before returning the product you should contact the Company through the contact options on the website.

In any case, the return and replacement of products is feasible under the following circumstances:

  1. You contact the Company in the same day or the following working day from delivery
  2. The product is unused
  3. The product is accompanied by all necessary documents for proof of purchase (e.g. receipt, invoice, etc).

In case the products are not returned within 10 days then the Company reserves the right to refuse any such return and replacement

8. Order cancellation

A placed order can be cancelled in the following circumstances:

If the e-shop order has been completed, but the product has not been dispatched from our warehouses, you may contact us at +306978019955 / +306945186841 and a partner will proceed with the cancellation of your order. After receiving the product, contact us at +306978019955 / +306945186841 or contact us through the e-mail contact form on the website, explaining the reason for requesting an order cancellation. A partner will help you very soon and inform you of available options.

9. Payment methods

Order payment can be provided with one of the following methods:

  • Payment upon delivery of the product (cash-on-pickup):

Pay the delivery service employee directly, when the order is delivered to you by our partner delivery service (an extra charge of 2.00€ will be applied).

  • Bank deposit

Bank deposit payment option is provided without any extra fees included in your order on www.tsipourosagia.gr.

You can deposit the full total of your order into the following bank account:

IBAN: GR6101717330006733142396156

RECIPIENT: Sagias Konstantinos Single Member P.C.

After completing your deposit, e-mail us at [email protected], with the bank deposit receipt where your order number should also be displayed.

  •  With credit / debit / prepaid card

The e-shop accepts credit, debit and prepaid cards (Visa, Mastercard, Maestro). All card payments are processed through the e-payments platform of Piraeus Bank, using TLS 1.2 128-bit cryptography (Secure Sockets Layer – SSL). Cryptography is a way of encoding the data until it reaches its destination, where it will be decrypted using the appropriate key.

  1. Before confirming your order, your credit card will pre-approved with a commitment of the total amount (price and any agreed costs, eg. shipping) in order to make the corresponding commitment of the product(s) that will be sent to you. For some credit cards that are not technically possible to pre-authorize the total amount will be charged at this stage. In case of at the stage of your order confirmation there is a problem with your pre-approval then the company will contact you to consult with you on this issue. If any of the provided ways to contact you is not possible for any reason within 10 days of sending your order request, your request will automatically canceled and you will have to send us a request again. In this case, you will be sent a message to cancel your order request to the email address you have stated. In case of successful pre-approval, the final charge of your card is made by sending the products to you.
  2. In case that at any point, even after any delivery to you of the products you have ordered, even if the above pre-approval has been obtained, any inadvertently and/or due to technical or other problem and/or for any other reason the final charge of your card with the corresponding price and expenses has not been made, our company has the right to make the final charge of the amount and expenses corresponding to your executed order at any following stage, any time. With your final charge you will receive a relevant message to the email address you have stated to us.

You need to be present upon delivery of the order with the card used for the order payment, as well as your ID. For orders under a company name, the credit card used should be issued to the same company, and upon delivery the verified representative of the company should be present with the card and their ID.

SHIPPING METHODS & COSTS

Shipping of orders is done within 5-6 working days. Delivery is performed by a courier partner of the Company. Shipping costs are calculated according the applicable price list, based on the weight of the order. Customers are presented with the shipping costs before submitting their order on the website.

 ATTENTION:

  • Delivery times are not binding. They are dependent upon product availability and are determined upon arrangement.
  • In cases where the delivery address is a remote or unreachable location for the delivery partners, the customer will be charged with extra costs directly by the delivery partner.
  • Product deliveries are always under the customer’s responsibility and are carried out by the courier partner of the Company.